Wanted Front Office Associate – GSA, Wayanad
Full job description
- Greet and welcome guests upon arrival with a warm and professional demeanor.
- Handle check-in and check-out procedures efficiently and accurately.
- Address and resolve guest complaints and concerns promptly, ensuring complete guest satisfaction.
- Provide information about the resort’s facilities, services, and local attractions.
- Manage reservations and room assignments, ensuring accurate booking details and special requests are handled.
- Maintain up-to-date records of guest information and transaction details.
- Process payments and handle billing inquiries with precision.
- Communicate effectively with guests and team members, both verbally and in writing.
- Coordinate with the Front Office Manager on special requests and any operational issues.
- High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.
- Previous experience in a front office or guest services role within a resort or hotel setting is highly desirable (2-3 years of experience preferred).
Job Types: Full-time, Permanent
Pay: ₹12,000.00 – ₹18,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Education:
- Diploma (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
ID – Tigris Valley Wellness Resort 1
APPLY ( WHATSAPP 9074353142)